Privacy Policy

QHSE Analysis Offers How it works Security & GDPR Pricing Contact

Last updated: 09/03/2026

This Privacy Policy explains how COPPELIS (“we”, “us”, “our”, or the “Platform”) collects, uses, stores, and protects personal data when you access or use our Software-as-a-Service (SaaS) platform available at actifpilot.com.

We are committed to complying with applicable data protection laws, including Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

1. Data Controller

The data controller responsible for the processing of personal data is:

Company name: COPPELIS
Registered address: 27, avenue de l'Opéra, 75001 Paris, France
Contact email: contact_customer@actifpilot.com

2. Personal Data Collected

We collect only the personal data strictly necessary to provide the Services.

2.1 Data provided directly by users

First and last name
Professional email address
Account credentials
Billing and payment information

2.2 Technical and usage data

IP address
Log files and access records
Browser type and operating system
Date and time of access

2.3 Uploaded content

Images and videos uploaded by users
Associated metadata

⚠️ Uploaded content is never used to train AI models without the user’s explicit prior consent.

3. Purposes of Processing

Personal data is processed for the following purposes:

Provision and operation of the SaaS Platform
Automated image and video analysis
User account management
Billing and subscription management
Customer support and technical assistance
Platform security and fraud prevention
Compliance with legal and regulatory obligations

4. Legal Basis for Processing

Processing of personal data is based on:

Performance of a contract
User consent, where applicable
Compliance with legal obligations
Legitimate interests, particularly regarding security, service improvement, and abuse prevention

5. Data Retention

Account data: retained for the duration of the active account
Billing data: retained for the legally required period
Uploaded files (images/videos): Retained only for the period defined by the user or service configuration. Deleted upon user request or automatically according to retention settings

6. Data Sharing and Disclosure

Personal data is never sold. Data may be shared only with:

Authorized technical service providers (hosting, payment, security, analytics)
Public authorities where required by law

All processors are contractually bound by confidentiality and GDPR-compliant data protection obligations.

7. Data Security

We implement appropriate technical and organizational measures to ensure data security, including:

Secure hosting infrastructures compliant with industry standards (e.g., ISO 27001)
Encryption of data in transit (TLS)
Restricted access controls
Continuous monitoring and logging

8. International Data Transfers

Where personal data is transferred outside the European Union, such transfers are safeguarded by:

Standard Contractual Clauses approved by the European Commission
Or adequacy decisions recognized under GDPR

9. User Rights

In accordance with GDPR, users have the following rights:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to object
Right to data portability

Requests may be submitted to: contact_customer@actifpilot.com

10. Cookies

The Platform uses cookies strictly necessary for its operation and performance measurement. Where required, a cookie consent mechanism is implemented in accordance with applicable regulations.

11. AI Processing and Confidentiality

AI analyses are performed automatically
No human review without explicit authorization
Uploaded content is not reused for commercial purposes
No customer data is shared between clients

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Users will be informed of any material changes through appropriate communication channels.

13. Contact

For any questions regarding this Privacy Policy or data protection matters, please contact: contact_customer@actifpilot.com.